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Services » Network Management  

1315 Kepley Road
Salisbury, NC  28147
(704) 636-5653


 Managed Services - Features and Benefits Minimize

    Your business success depends on your IT infrastructure. You need The Memory Bank to deliver proactive services that not only keep your network up and running, but running effectively and efficiently. The Memory Bank's complete "managed services" package means that you will see increased performance, security, and reliability - immediately, and at an affordable price.


    Quick Response

    • The Memory Bank can monitor what issues are affecting your network, and will respond before they become critical - such as a server running low on memory
    • Automatic alert dispatch to The Memory Bank guarantees a quick response to problems at your site

    Remote Management and Communication

    • The Memory Bank can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
    • If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
    • Network services monitoring and alerting (POP3, HTTP, FTP and others)
    • Very low bandwidth requirements - does not slow down your network response time

    Security Monitoring

    • Alerts The Memory Bank on attempted network access by unauthorized users
    • Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spyware
    • Extensive security reporting gives you a bird's-eye view of your entire network's security
    • Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

    Graphical Performance Reporting

    • Scheduled executive reporting, automatically generated and sent directly to your e-mail address
    • Easy-to-understand graphical reports with "un/acceptable threshold" lines
    • Makes capacity management and upgrade planning simple

    Detailed Site Level Inventory

    • Up-to-date hardware, software and patch information - automatically collected, 100% accurate - can be used for insurance claims in case of flood, fire or theft

    Grow Your Business, Cut Costs

    • Visits from The Memory Bank shift from fixing problems to cooperatively managing your network's growth
    • Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most

          

     Managed Services FAQs Minimize